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My New Year’s Wish

January 21, 2020 |  

My New Year’s Wish   Even in the traditionally fast pace of the hospitality industry, essential change can still take time. In her first blog of the New Year, Parminder reflects on the pivotal progress made in improving employee safety in the year just passed and considers a wish list for building on that momentum in this year to come.   It has always seemed fascinating to me that while hotels, correctly, place so much emphasis on first impressions – an attractive lobby, experienced […]

Guest Blog- Why Union Properties Are Finally Ready to Embrace Technology

December 6, 2019 |  

Why Union Properties Are Finally Ready to Embrace Technology By Karen O’Neill, President-Americas at Knowcross   As far back as the 18th century, labor unions have been tasked with the responsibility of protecting the rights of workers around the globe and across various industries. In the case of hospitality, the Hotel Employees and Restaurant Employees […]

Five Minutes with Kalyn Stephens

November 14, 2019 |  

Five Minutes with Kalyn Stephens In recent years the American Hotel & Lodging Association (AHLA) has expanded its mandate to take on a range of pressing issues, from employee safety to human trafficking, advocating for the hospitality industry in far-ranging conversations with the nation’s lawmakers and decision-makers and backed by an active and diverse membership. […]

Welcome to New Jersey

October 13, 2019 |  

This month, the front lines of the hospitality safety button movement have shifted to New Jersey as the latest community facing a legislative deadline for compliance. How ready are the Garden State’s hoteliers for meeting the new state safety mandate, and what are the resources they’re drawing on for help? We recently spent some time […]

Five Minutes with Kurt Knipper

September 19, 2019 |  

Even in the constant ebb and flow of the busy Miami Beach hotel lobby in the city’s vibrant North of Fifth neighborhood, Kurt Knipper stands out. He’s tall, with a ready smile, and he listens intently, speaking carefully and with a clear-eyed understanding of a subject, he’s clearly passionate about. During our conversation, I’m reminded […]

A Very Human Mission

August 14, 2019 |  

  A phone ringing the middle of the night is never a good thing. And on that particular night I wasn’t even at home but far from it, in a thousand-room hotel in Las Vegas. It was a girl’s voice, incoherent – perhaps aided in some way with drugs or alcohol. And I could only […]

With a Little Help from our Friends

June 21, 2019 |  

The latest addition to our offices in Chicago is a small, elegant statue proclaiming TraknProtect as winners of the E20X Entrepreneur Judges Award at this year’s HITEC show. In one way, it’s almost hard to believe that my company – which started out with an abundance of ideas but with a distinct shortage of funding […]

Why the Five Star Promise is Important for Everyone

May 29, 2019 |  

Last fall, the American Hotel & Lodging Association and the major hotel brands announced the 5-Star Promise, a pledge to provide hotel employees across the U.S. with employee safety devices along with commitment to training and resources to enhancing hotel safety. Parminder takes a personal perspective on why their initiative is more than just good marketing […]

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