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Now is the time to find a hotel staff safety solution (even if it isn’t ours)

March 20, 2020 |  

The changing cultural and hospitality landscape has spawned important new initiatives in employee and guest safety. Why, then are some hotel organizations and properties still holding out when it comes to the adoption of a safety button solution? Parminder Batra, CEO of TraknProtect, sheds some light on the issue in her latest blog:  In the […]

Healing Hospitality From Within

February 14, 2020 |  

We have the power to change the cultural mores and attitudes associated with the hotel and service sector workplace With its ‘guest comes first’ philosophy, the hospitality industry has struggled to address issues of employee harassment and adopt policies that could guarantee an environment where the safety of everyone on the property is paramount, including […]

10 Minutes with Michael Jacobson

January 28, 2020 |  

Ten Minutes with IHLA’s Michael Jacobson From the American Cancer Society to the U.S. Travel Association, Michael Jacobson has built a successful career on advocacy. Now, eighteen months into his role as President and CEO of the Illinois Hotel and Lodging Association, he recently spent a few minutes with the team at TraknProtect and gave […]

My New Year’s Wish

January 21, 2020 |  

My New Year’s Wish   Even in the traditionally fast pace of the hospitality industry, essential change can still take time. In her first blog of the New Year, Parminder reflects on the pivotal progress made in improving employee safety in the year just passed and considers a wish list for building on that momentum in this year to come.   It has always seemed fascinating to me that while hotels, correctly, place so much emphasis on first impressions – an attractive lobby, experienced […]

Guest Blog- Why Union Properties Are Finally Ready to Embrace Technology

December 6, 2019 |  

Why Union Properties Are Finally Ready to Embrace Technology By Karen O’Neill, President-Americas at Knowcross   As far back as the 18th century, labor unions have been tasked with the responsibility of protecting the rights of workers around the globe and across various industries. In the case of hospitality, the Hotel Employees and Restaurant Employees […]

Five Minutes with Kalyn Stephens

November 14, 2019 |  

Five Minutes with Kalyn Stephens In recent years the American Hotel & Lodging Association (AHLA) has expanded its mandate to take on a range of pressing issues, from employee safety to human trafficking, advocating for the hospitality industry in far-ranging conversations with the nation’s lawmakers and decision-makers and backed by an active and diverse membership. […]

Welcome to New Jersey

October 13, 2019 |  

This month, the front lines of the hospitality safety button movement have shifted to New Jersey as the latest community facing a legislative deadline for compliance. How ready are the Garden State’s hoteliers for meeting the new state safety mandate, and what are the resources they’re drawing on for help? We recently spent some time […]

Five Minutes with Kurt Knipper

September 19, 2019 |  

Even in the constant ebb and flow of the busy Miami Beach hotel lobby in the city’s vibrant North of Fifth neighborhood, Kurt Knipper stands out. He’s tall, with a ready smile, and he listens intently, speaking carefully and with a clear-eyed understanding of a subject, he’s clearly passionate about. During our conversation, I’m reminded […]

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